Pengaruh Harga, Store Atmosphere, Dan Kualitas Pelayanan Terhadap Revisit Intention Di Halona X Van Geluk Coffee & Resto

Authors

  • Izhagi Rizkidona Universitas Negeri Padang
  • Nidia Wulansari Universitas Negeri Padang

DOI:

https://doi.org/10.59581/jmpp-widyakarya.v2i2.2848

Keywords:

Price, Store Atmosphere, Service Quality, Revisit Intention

Abstract

The subject of this study is the revisit intention at Halona X Van Geluk Coffee & Resto. Pre-research data indicates that the low desire of visitors to return to the place is caused by factors such as price, store atmosphere, and service quality. The aim of this research is to identify the reasons behind these findings. This quantitative descriptive research employs purposive sampling, involving 170 respondents who answered a questionnaire. The questionnaire's validity was tested using a Likert scale. The t-test results indicate that the variable of price (X1) has a significance level of 0.000, which is below 0.05, suggesting a significant influence of price on the revisit intention. Similarly, the store atmosphere variable (X2) also has a significance level of 0.000, below 0.05, indicating a significant influence of store atmosphere on the revisit intention

References

Arianto, N. 2018. Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pengunjung Dalam Menggunakan Jasa Hotel Rizen Kedaton Bogor. Jurnal Pemasaran Kompetitif. 1(2): 123-134.

Assauri, S., (2015). Manajemen Pemasaran, Jakarta : PT Raja Grafindo Persada.

Kawatu, V. S., Mandey, S. L., Ch Lintong, D. A., Ekonomi Dan Bisnis, F., & Manajemen Universitas Sam Ratulangi Manado, J. (2020). Pengaruh Daya Tarik Wisata Terhadap Niat Kunjungan Ulang Dengan Kepuasan Sebagai Variabel Intervening Pada Tempat Wisata Bukit Kasih Kanonang. 8(3), 400–410.

Kotler, P., dan Amstrong, G. (2016). Prinsip-Prinsip Pemasaran Edisi 13 Jilid 1. Jakarta : Erlangga.

Krisnawati, S. N. (2016). Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan SPBU No. 64.751. 15 Samarinda. E Journal Administrasi Bisnis.

Sambara, J., Tawas, H. N., Samadi, R. L., Pengaruh, A., Produk, K., Dan, K. P., Manajemen, J., & Ratulangi, U. S. (2021). Store Atmosphere Terhadap Kepuasan Konsumen Pada Cafe 3 . Am Koffie Spot Manado Perbandingan Store Image Dan Store Atmosphere Pada Toko Pelangi Stationery Dan Toko Mm Rizky Abadi Stationery 43 Profit - Volume 2, No. 1, Februari 2023 Analysis Of The Effect Of Product Quality , Service Quality And Store Atmosphere On Customer Satisfaction At Cafe 3 . Am Koffie Spot Manado. Jurnal EMBA Vol . 9 No . 4 Oktober 2021 , Hal . 126- 135. 9(4), 126–135.

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.

Tjiptono, Fandy. dan Anastasia Diana. 2016. Pemasaran Esensi dan Aplikasi. Yogyakarta: Andi.

Zeithaml, V.A.and Berry, L.L. (2018). Servqual: A Multiple Item Scale For Measuring Consumer Perceptions Of Service Quality. Journal of Retaling, vol. 64 No, 1, pp. 12.

Downloads

Published

2024-02-29

How to Cite

Izhagi Rizkidona, & Nidia Wulansari. (2024). Pengaruh Harga, Store Atmosphere, Dan Kualitas Pelayanan Terhadap Revisit Intention Di Halona X Van Geluk Coffee & Resto. Jurnal Manajemen Pariwisata Dan Perhotelan, 2(2), 146–158. https://doi.org/10.59581/jmpp-widyakarya.v2i2.2848

Most read articles by the same author(s)

1 2 > >> 

Similar Articles

1 2 3 4 > >> 

You may also start an advanced similarity search for this article.